Frequently Asked Questions
Question
Is Union more expensive than non-Union?
Answer
No, the hourly rate is higher than a typical nonunion craft person. However, the union member goes through monitored and certified training. This means that the job will be completed more quickly and inexpensively. The hourly rate is inconsequential because the union craft person has more technical and safety training. See our SAFETY PAGE for a list of normal training that our Key Millwrights receive.


Question
Can a non-OEM like S.T. Cotter Turbine Services perform a project on a newer, relatively unknown gas turbine or steam turbine that has only been in service for a short time?
Answer
Yes, our craft have industry experience on all types of makes and models, and that “cross-training” allows them to see different technologies and how each OEM uses them to perform a certain function per their design. It is that “cross-training” that allows our key individuals resources, information and new technology. This helps them think outside the box when servicing newer machines.


Question
Can a privately owned company handle large turnkey outages for multiple utilities?
Answer
Yes, as a privately owned company, every customer is more important to us than to large, slow, cumbersome OEMs – we react more quickly. However, we operate on a first-come first-serve basis, or as we say “first purchase order basis.” We only take on projects for which we can provide quality craft labor and tooling, instead of taking every project that comes our way.




Question
Can ST Cotter Turbine Services, Inc. support our technical needs on-site for emergent repairs?
Answer
Yes, with a few exceptions like rotor welding, we can handle boresonic reviews, steam path audits, valve chest repairs, vibration analysis and other typical and untypical items on site.


Question
Does ST Cotter Turbine Services, Inc. have the ability to support our outage with data sheets from the OEM?
Answer
No – we have painstakingly redesigned our spec sheets to be better and more comprehensive than the OEM sheets. Like everything else, we try to serve our customers better than the OEM can.



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